Alaska Airlines resumes operations after all flights grounded due to an IT outage, the airline says

Alaska Airlines Resumes Operations After IT Outage

Alaska Airlines faced a temporary setback on Sunday evening when they experienced an IT outage that impacted their operations. The airline took swift action by requesting a ground stop for all Alaska and Horizon Air flights until the issue could be resolved. This decision was made around 8 p.m. Pacific time, causing delays and disruptions for travelers.

Fortunately, after about three hours of working to address the IT problem, Alaska Airlines was able to resume operations around 11 p.m. PT. In a statement released by the airline, they apologized to their guests for the inconvenience caused by the outage. They also warned that there may be residual impacts on their operation throughout the evening.

For passengers traveling on Alaska Airlines or Horizon Air flights that night, the airline advised them to check the status of their flight before heading to the airport. This proactive approach aimed to minimize further disruptions and help passengers plan accordingly.

As the situation unfolded, ABC News reached out to the Federal Aviation Administration (FAA) for more information on the IT outage and its impact on Alaska Airlines’ operations. The FAA plays a crucial role in ensuring the safety and efficiency of the aviation industry, so their insights into the incident would provide valuable context.

Overall, Alaska Airlines’ handling of the IT outage demonstrates the importance of preparedness and communication in the face of unexpected challenges. By promptly addressing the issue and keeping passengers informed, the airline was able to minimize the disruption caused by the outage. Travelers can rest assured that Alaska Airlines is committed to maintaining the safety and reliability of their services, even in the face of technical difficulties.