As feds resume student loan collections, states try to catch borrowers before they sink – JS

Understanding the Student Loan Crisis: A State-Level Perspective
By Robbie Sequeira, Stateline.org
In recent months, Celina Damian, California’s student loan servicing ombudsperson, has been inundated with calls from confused borrowers seeking clarity on their loan status. From new borrowers to those in their 80s and 90s, individuals are grappling with the complexities of student loan repayment.
With the federal government resuming collections on defaulted loans, state ombudspersons like Damian have emerged as crucial resources for borrowers navigating the maze of information and options available to them.
As the U.S. Department of Education begins collecting on defaulted student loans issued by the federal government, concerns are mounting for the millions of borrowers facing delinquency or default.
States play a vital role in overseeing loan servicers, providing outreach, and implementing measures to reduce defaults and mitigate the economic impact of student loan debt.
Amidst a backdrop of political debates over loan forgiveness and repayment, states have taken proactive steps to address the student loan crisis at a local level.
From creating ombuds offices to offering loan forgiveness programs and workforce-aligned incentives, states are stepping up to support borrowers and alleviate the burden of student debt.
While federal policies and proposals may reshape the landscape of student loan repayment, state-level interventions remain crucial in providing relief to borrowers and ensuring a fair and equitable system.
As the debate over student loan forgiveness continues, bipartisan efforts at both the federal and state levels are needed to streamline repayment, enhance oversight, and prioritize assistance for borrowers most in need.
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