CEO reveals secrets to his success going from janitor to head of behemoth Northwell Health
From Janitor to CEO: The Remarkable Journey of Michael Dowling
Michael Dowling, the outgoing CEO of Northwell Health, has shared his incredible journey with The Post, detailing how he went from being a janitor to playing a key role in building a massive healthcare system with 28 hospitals and 1,050 outpatient centers across the tri-state area over three decades.
Originally from Ireland, Dowling grew up in poverty and made the brave move to New York at the age of 16 in the 1960s. He worked various jobs, including on boats in Manhattan, in construction, and cleaning bars in Queens, before eventually pursuing higher education.
Despite his humble beginnings, Dowling worked hard to earn his undergraduate and master’s degrees, eventually landing a teaching position at Fordham University. His career in healthcare began in 1995 when he joined North Shore University Hospital and later became its CEO in 2002.
Under Dowling’s leadership, Northwell Health went through significant mergers and expansions, transforming the healthcare landscape in the region. His dedication to hard work, treating people well, and continuous improvement has been instrumental in the success of the organization.
Leading with Compassion and Determination
Despite facing challenges and obstacles, Dowling remained committed to his vision of providing quality healthcare to all. He navigated through mergers, legal battles, and expansions, expanding Northwell’s reach and impact.
One of Dowling’s key strengths is his ability to connect with his employees. He values building relationships with his staff, often hosting dinners, walking the hospital floors during the pandemic, and personally welcoming new hires. His hands-on approach and dedication to his team set him apart as a leader.
As he prepares to step down as CEO, Dowling emphasizes the importance of seizing opportunities and maintaining a positive attitude. He encourages his employees to embrace challenges, work hard, and never give up in the face of adversity.
Michael Dowling’s journey from janitor to CEO is a testament to the power of perseverance, hard work, and compassion. His legacy at Northwell Health will continue to inspire future generations in the healthcare industry.
