FTC accuses Uber of misleading Uber One subscribers

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The Federal Trade Commission sues Uber for deceptive practices

The Federal Trade Commission (FTC) filed a lawsuit against Uber Technologies on Monday, accusing the company of enrolling some Uber One subscribers without their consent and misleading them about the benefits of the service.

The service, which costs $9.99 per month, offers discounts on fees related to Uber’s ride-hailing and food delivery apps.

The FTC alleges that Uber falsely claimed users could save around $25 per month through the service and misled them about the ease of cancelling their subscription.

Uber falsely claimed that users would save about $25 a month through Uber One and deceived users about how easy it was to cancel, the FTC said in the lawsuit. Christopher Sadowski

“Americans are tired of getting signed up for unwanted subscriptions that seem impossible to cancel,” said FTC Chairman Andrew Ferguson. “The Trump-Vance FTC is fighting back on behalf of the American people.”

Uber spokesperson Noah Edwardsen denied the allegations, stating that the company does not enroll or charge customers without their consent.

“We are disappointed that the FTC chose to move forward with this action, but are confident that the courts will agree with what we already know: Uber One’s sign-up and cancellation processes are clear, simple, and follow the letter and spirit of the law,” he said.