South Korean retail giant Coupang to compensate $1.1 billion to affected users over data breach
Coupang Offers $1.17 Billion in Compensation to Users Affected by Data Breach
A general view shows the logo of South Korean online delivery service Coupang, at a building housing the company’s headquarters in Seoul on Dec. 9, 2025.
Jung Yeon-je | Afp | Getty Images
South Korean online retail giant Coupang announced that it will provide 1.69 trillion South Korean won ($1.17 billion) in compensation to 34 million users affected by a recent data breach.
The company stated that it will offer purchase vouchers totaling 50,000 won for various Coupang services to affected customers, including former users who closed their accounts following the breach.
Customers can check their eligibility for the vouchers starting Jan. 15, according to a statement released by Coupang.
Interim CEO Harold Rogers described the compensation as a “responsible measure for our customers” and emphasized the company’s commitment to fulfilling its responsibilities.
Coupang founder Kim Bom also issued an apology, expressing deep regret for the incident and acknowledging the need for clearer communication.
The data breach, which led to the resignation of CEO Park Dae-jun, was revealed on Nov. 18.
Kim Bom stated that the leaked customer information has been recovered and that measures have been taken to ensure data security moving forward.
Watch the video to learn more about Coupang’s response to the data breach.
