Technology

Stopping breaches at machine speed demands agents, not alerts

As the digital landscape continues to evolve, so do the threats that companies face. With the rise of AI-powered attacks, security operations and analysts are finding themselves overwhelmed by the sheer volume and complexity of incoming threats. According to Chris Drumgoole, president of global infrastructure services at DXC Technology, the traditional linear approach to security operations is no longer sufficient to combat these advanced threats.

To address this challenge, DXC has teamed up with 7AI to launch the DXC Agentic Security Operations Center (SOC), which incorporates intelligent AI agents into its managed security operations. These autonomous agents are capable of triaging, investigating, and responding to incidents at scale, reducing the burden on human analysts and speeding up response times.

During testing, DXC saw impressive results, with an 80% reduction in tier-1 SOC analyst time and a 95% decrease in the number of tickets that humans needed to analyze. This led to a 67% reduction in mean time to respond in the tier-1 and tier-2 SOC. The implementation of agentic security represents a significant shift in threat response, moving from reactive triage to proactive, self-directed defense.

The benefits of DXC Agentic SOC are clear – it eliminates traditional bottlenecks in manual alert processing, saving customers time and resources. Response times have improved by 70%, with average investigation times reduced from 74 minutes to 24 minutes. The data speaks for itself, with DXC saving 165 human days of analyst work time in just 40 days of running their own Agentic SOC.

While some organizations may be hesitant to embrace AI-driven security solutions, Drumgoole believes that it is an “evolve-or-die” moment. Executive-level sponsorship and a clear mission are essential for successful implementation. The solution is straightforward to implement and easy to scale, making it a valuable addition to any security strategy.

In conclusion, the evolving threat landscape demands a new approach to security operations. By leveraging AI-powered solutions like DXC Agentic SOC, organizations can stay ahead of advanced threats and ensure the protection of their valuable data. Embracing this technology is not just a competitive advantage – it is a necessity in today’s digital world.

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